DOT’s New Airline Refund Rules are a Godsend for Travelers
Posted on 05/01/2024, 10:00 AM
The Department of Transportation announced meaningful new rules last week. They couldn’t have come soon enough....
How to Fix Boeing, By an Industry Expert (Hint: It's Not About D.E.I.)
Posted on 04/09/2024, 7:45 AM
Critics of Boeing blame its troubles on its multi-racial hiring practices. But the real source of its problems affects the safety of every air traveler in the USA....
The U.S. Hasn't Fully Tested Airline Evacuations in Years. Experts are Alarmed.
Posted on 03/19/2024, 7:00 AM
Even though nearly everything about flying has changed since the rules were set, the FAA has blocked evacuation testing that reflects actual conditions....
How to Get a Refund from or Complain to Any Travel Company: Which Government Agency Oversees What
Posted on 02/27/2024, 7:00 AM
So you want to go after your travel company for a refund, poor service, or mistreatment? Here are the parts of the government that oversee travel businesses, including car rentals, airlines, hotels, vacation rentals, and more....
How to Fix the Airlines: A Prescription
Posted on 02/13/2024, 7:00 AM
After 45 years, airline deregulation has failed. We have some ideas to jump-start a national discussion of what should be next....
How Consumers Can Game Our Over-Mergered Travel Industry to Their Advantage
Posted on 01/23/2024, 7:00 AM
Most people don't realize that just handful of companies control most of the travel industry, but there are still ways to hack our merger-addicted travel system in your favor....
Yes, You Can Survive a Plane Crash: Tips from a Longtime Safety Expert
Posted on 01/04/2024, 2:30 PM
The airline crash survival rate is better than you might think. Technology has improved, but human behavior must too, says an industry authority....
25-Plus Holiday Travel Tips From an Industry Expert: Save Money, Beat Crowds, Dodge Delays
Posted on 12/19/2023, 6:00 AM
Navigating common hassles during busy holiday travel periods requires forethought—and patience. Transportation industry expert William McGee offers his best, hard-won tips for beating travel misery....
The Proposed U.S. Airline Mergers Are Terrible for Americans, And Here's Proof Why
Posted on 12/05/2023, 7:30 AM
In his debut column for Frommer's, renowned consumer advocate William McGee explains why despite the hype, the proposed mergers of several major airlines won't turn out well for travelers....
